Reporting is a key factor when choosing an Enterprise Master Person/Patient Index (EMPI) solution. The organization’s data governance teams must have access to real‑time data as well as retrospective visibility into their challenges and their progress for addressing identity issues. In addition, management must be able to assess its EMPI health from many different perspectives.
By providing insightful key performance indicators (KPIs) for both of these audiences, an EMPI solution becomes a responsive vital partner in both daily operations and in long-term strategic planning.
Through extensive experience in monitoring solution environments, the ARGO Early Detection Monitoring Service (EDMS) team identified specific metrics that indicate the ARGO solution’s performance and operational health and status. These metrics are useful in predicting impending issues and improving performance.
Metrics are grouped into the following categories:
- Operational Health
- EMPI Statistics—MPI lifetime through the reporting month
- MPI Health—New records created in the reporting month
- MPI Health—New tasks created in the reporting month
- Productivity—Tasks resolved in the reporting month
- DP Utilization
- Data Quality
- System Performance
Reports detail registration activity, linkage and duplicate issues, workload, and audit information at the organization, facility, and individual user level. These reports provide insight into trends and issues across all levels of the organization.
For more information, download the “ARGO EMPI Overview” interview with David Engebos, President and COO of ARGO.